FAQ

Care

Most items are made from a delicate mix of Nylon and Spandex. We recommend you wash all items purchased from JuliaCarina in cold water via hand or machine wash at no more than 400 RPM.  Items should not be soaked or tumble dried. We recommend drip drying. 

Shipping

Postcodes 4212, 4213, 4215, 4216, 4217, 4220, 4226 and 4227 enjoy free same day or next day delivery.

When you spend over $50, free shipping is available Australia wide.

Alternatively, the cost for regular post is $10 AUD and international is $20 AUD.


Size Guide

Some of our products run a smaller size than others, hence we have provided an indication of the Australian equivalent size. However, please contact us directly providing your bust, hip and waist measurements and fit preference for a more accurate size. You can contact us via the 'Contact Us' page or email me at juliacmilone@gmail.com or juliacarina.com@gmail.com

 

Refunds

Item(s) must be returned within 30 days of purchase for a full refund. 

Item(s) must be in the original packaging which must be in original condition. This includes branded dust bags.

Return postage is to be paid by the customer.

Directly contact juliacmilone@gmail.com or 0412 839 819 to organise the return.

 

Exchanges

Item(s) must be exchanged within 30 days of purchase.

Item(s) must be in the original packaging which must be in original condition. This includes branded dust bags.

Return postage is to be paid by the customer. Free postage applies for the exchanged item(s) unless a discount code of greater than 10% has been used.

Directly contact juliacmilone@gmail.com or 0412 839 819 to organise the return.



Contact

I, the owner of JuliaCarina, Julia Carina Milone, am contactable at juliacmilone@gmail.com. Alternatively, please send me a text message at 0412 839 819 and I will get back to you as soon as I can. I am also a medical student and private tutor, so please do not stress if I have not returned your message ASAP, I will endeavour to contact you as soon as I can <3 Have a lovely day!